Hello, you need to pay special attention when topping up: when choosing the top-up chain type, the withdrawal/withdrawal chain type of other exchanges and wallets must be the same as the chain type of DAEX top-up. For example, if you choose USDT-ERC20 as the top-up chain type, then you must choose USDT-ERC20 as the withdrawal/withdrawal chain type, otherwise you will lose your coins.
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