If your identification shows a failure, it may be due to one of the following reasons.
- Invalid ID, please re-upload the type of ID shown on the web page that is supported.
- Your ID cannot be read, please re-upload a clear photo of your ID. Please note that overexposure or reflections can also cause the photo to fail to be read.
-ID information does not match the information provided, if the information provided is incorrect, please contact our customer service.
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